Managing Mature Employees: A Tool-Box For Supervisors & HR Personnel
Rationale/Aims
By 2020, 35% of the resident population of Singapore will be 50 years and above. The Re-employment
Legislation was implemented in Singapore in 2012. It requires employers to re-employ older workers until
the age of 65 (67 subsequently).
There is therefore an urgent need for managers and supervisors to be equipped with the necessary knowledge
and skills to effectively manage mature employees, for business sustainability. Moreover, mature employees
possess valuable skills, knowledge and experience and have made significant contributions to the company
and the society. The aim of this course is to equip participants (supervisors, managers, heads of
departments etc.) with the essential competencies to supervise, counsel and harness the strengths of
mature employees.
Target Participants
- Managers, supervisors and HR personnel
Course Objectives
Upon completion of the course, participants will:
- possess better understanding of the different generations and the contributions of mature employees
- understand age-associated bio-psycho-social changes in mature employees
- increase their abilities to harness the strengths and experience of mature employees
- be equipped with basic counselling, assessment, intervention and referral skills, with a special focus
on re-employment
Course Outlines
Part A: Understanding Mature Employees
- Developmental issues and concerns of mature employees
- Physical and psychological aspects of ageing
Part B: Understanding Current Socio-Economic Realities
- Industry practice and criteria for re-employment/re-deployment
- Labour market information - current realities, managing expectations
- Intergenerational issues at the workplace
Part C: Counselling, Coaching and Mentoring Mature Employees
Counselling, coaching and mentoring: purpose, principles and skills
- Counselling, coaching and mentoring: definitions, objectives
- Differences and similarities between them
- Self-assessment
- Counselling and mentoring older employees: principles and process
- Attending and active listening skills
- Interviewing skills
- Micro-skills
Re-employment &/or re-deployment counselling
- Self-assessment: ensuring a good fit
- Job search and retraining resources
Evidence-based Model for Counselling Mature Employees
Part D: Harnessing Silver Talent
Leading Employment Practices and Evidence-based Strategies
- Motivating and engaging mature employees: local research findings on what they want
- Local and international case studies of leading practices
- HR practices to facilitate employment of mature employees
Mentoring and Coaching Mature Employees
- Understanding and harnessing mature mentee’s strengths
- Recognising mature mentees’ limitations and developmental needs
- Awareness of cultural differences, values and issues
- Understanding personality types, mentoring and learning styles (MBTI concepts)
- Synchronising your mentoring styles with your mentees’ learning styles
Course Duration
Two and a half days