Volunteer Training, Management and Development

For Volunteers Serving Seniors

The social service and community service sectors utilise many volunteers to run their services and programmes. Volunteers are needed for elderly befriending, helpline service, outreach programmes to the elderly etc. It is therefore crucial for managers, volunteer coordinators, administrators, social workers etc. to understand the constituents of an effective volunteer management system and how to create it. They would need to be aware of the issues and challenges involved in the recruitment, screening and selection, as well as maintenance and development of volunteers.

Training programmes for volunteers are available for a range of topics. They include:

• Myths and facts of ageing
• Understanding the physical, psychological and social aspects of ageing
• Communicating with the elderly
• Basic skills for counselling seniors
• Volunteer management and development
• Etc.